Package includes
- 1x Bashful Bunny Soother
Dimensions: 15cm x 34cm x 34cm
Sitting Height: 13cm
Main Materials: New & Recycled Materials
Inner Filling: Recycled Fibres
JELLYCAT EMBROIDERY REMARKS 🤍
Please read the following notes carefully before placing your order.
Lettering: We recommend an uppercase first letter followed by lowercase letters for the best appearance.
Special Characters: Emojis and special characters are not accepted.
Processing Time: Please allow an additional 3 days for personalisation.
Embroidery Appearance: Due to the fluffy texture of Jellycat plush toys, surrounding fur may partially cover the embroidered letters. The final appearance may vary depending on the fur texture, embroidery placement and name length. This is normal for plush items.
Design Preview: Any font or design preview is for reference only. The actual embroidery may look slightly different on the plush material.
Order Confirmation: Please double-check the name spelling, capitalisation and selected font before confirming your order. Changes cannot be made once embroidery has started.
Authenticity Policy: To ensure the source of the item can be verified, embroidery is only available for Jellycat items purchased through our website. We do not accept customers’ own Jellycat items for embroidery.
Returns & Refunds: Personalised items cannot be returned or refunded due to a change of mind or personal preference regarding the embroidery appearance. This does not exclude applicable rights in cases of defective items or errors on our part.
By placing an order for personalised embroidery, you acknowledge and agree to the above terms.
Q & A
1. How do I choose my favorite items from the gift set?
If you select 'I want to select an item.' We will reach out to you via WhatsApp.
2. What exactly do you mean by "random items in set" for gift set?
We will try to match the items shown in the photo; however, if some items are out of stock, we will substitute another style.
3. Do you offer same-day delivery?
Yes, but only in certain areas in Penang island and mainland. Charges may apply. Please refer here.
4. What can I do if I want to personalize my gift set?
You can reach us via WhatsApp, Messenger, or Instagram. Our helpful staff will make recommendations and design the set for you.
5. When will I receive the gift set?
In West Malaysia, for standard shipping, it usually takes 3 to 5 working days. It will take 5 to 10 working days to East Malaysia.
6. Will you include the invoice with the gift set?
We will not do so because you should have received the invoice via email. However, if send to Singapore, it is required for customs declaration.
Shipping Info
- Use J&T by default. Or other couriers on the location and parcel size.
- RM8 for West Malaysia, or free shipping for orders above RM100.
- RM25 for East Malaysia, or free shipping for orders above RM250.
- If you order before 10 am, we will ship the same day. Orders placed after 10 am will be processed by the next day. Weekends and public holidays are excluded.
Payment Options
We accept Credit Card, Online Banking (FPX), GrabPay, Touch n Go, Atome, Grab Paylater and Bank transfers.