Terms of Service

Chubbii Babies reserves the right to amend the terms from time to time without prior notice. By purchasing from our website, you are deemed to have agreed to the above terms and conditions listed. If you have any enquiries regarding this, do email us at chubbiicreativesstudio@gmail.com.


  • Our working days are Mondays to Fridays, excluding weekends and public holidays.
  • For all sales enquiries, kindly email us at chubbiicreativesstudio@gmail.com with your order number.
  • All transactions (emails and payment verifications) will be attended to within 1-3 working days.


  • Kindly ensure you have selected the correct item(s). Chubbii Babies will not be able to amend orders once they have been confirmed and will not be held liable in the event the wrong colors/sizes are selected, or if duplicate orders are placed.
  • Kindly ensure the full and correct address is stated, including your mobile number. Orders with incomplete/incorrect information may result in delayed delivery. A re-delivery fee will apply if the parcel is returned.
  • Please note that by adding item(s) into your cart, it does not signify you have successfully purchased the item(s). Item(s) is only secured upon submission of payment.
  • We accept payment via Credit Card, Online Banking (FPX), GrabPay, Touch n Go and Bank transfers.
  • Chubbii Babies reserves the right to accept or reject any order(s) without prior notice for reasons such as:
    • Product ordered is no longer available in stock
    • Payment is not completed and notified to us within 72 hours from the issue of the order invoice
    • We are unable to obtain authorization of payment and/or if we suspect any fraudulent activity
  • Please note, once your order has been made, your order may not be canceled.


  • If you have a discount code, please ensure to input the code before checking out for the discount to be valid.
  • Discount is applied at checkout when voucher code is manually entered
  • Discount codes may or may not come with an expiry date. This will be informed accordingly.
  • Discount codes are strictly non-extensible.
  • Orders placed using discount codes are not applicable for exchange and returns.
  • Unfortunately, once your order is confirmed, additional discounts may not be applied.
  • Once your order has been made, your order may not be canceled.
  • Before checkout, please check that you've used the appropriate discount code before placing your order.


  • Earn credits by signing up for Chubbii Babies account.
  • Store credits are issued by Chubbii Babies and can be used on any purchase.
  • To redeem your credits, please log in to your account and select "Store Credits" during check out. Your invoice will then reflect the payable amount after the deduction.
  • During checkout, you are able to enter the amount to redeem for your purchase.
  • Store credits are strictly non-transferable.
  • All unutilized Credit expires within the given timeframe up to a maximum of one year (12 months). Any time extension requests will not be entertained.


  • Orders will be shipped out within 1-3 working days (unless otherwise stated) upon payment verification.
  • Mailing days include weekdays only, excluding weekends and public holidays.
  • All orders are shipped out according to the order number, we do not combine orders.
  • Adding or combined items to previous orders are STRICTLY NOT ALLOWED.

Chubbii Babies reserves the right to amend the terms from time to time with our prior notice. If you have any clarifications, kindly email us at chubbiicreativesstudio@gmail.com.